Carolina Sport Surfaces Inc.
Effective Date: May 11, 2026
Carolina Sport Surfaces Inc. (“Carolina Sport Surfaces,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit carolinasportsurfaces.com or otherwise interact with us through our website.
By using our website, submitting a contact form, requesting a quote, or otherwise communicating with us online, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
· Name
· Email address
· Phone number
· Company, organization, school, municipality, club, or property name, if provided
· Project location or general service area
· Information about your court, facility, resurfacing need, construction project, repair request, or quote inquiry
· Any other information you choose to include in a website form, email, or other communication with us
We may also automatically collect certain information when you visit our website, including:
· IP address
· Browser type
· Device type
· Operating system
· Pages viewed
· Referring website or search engine
· Date and time of visit
· Approximate location information based on IP address
· Website usage, analytics, and interaction data
· Cookie, pixel, and tracking technology data
We do not process payments through the website and do not collect credit card or payment information through the website.
2. How We Collect Information
We may collect information through:
· Contact forms
· Quote request forms
· Email links
· Phone or email communications initiated through the website
· Cookies and similar tracking technologies
· Website analytics tools
· Advertising and remarketing pixels
· Spam prevention and security tools, including Google reCAPTCHA
· Third-party website tools, plug-ins, or embedded services
3. Cookies, Analytics, and Tracking Technologies
Our website uses cookies and similar technologies to help the site function, understand website traffic, improve user experience, analyze performance, and support advertising or remarketing efforts.
These technologies may collect information about how visitors interact with our site, including pages visited, links clicked, device/browser information, general location information, and referral sources.
We may use third-party analytics and advertising tools, including tools such as Google Analytics, Google services, Meta/Facebook tracking technologies, or similar platforms. These third parties may use cookies, pixels, tags, or other technologies to collect information about your activity on our website and across other websites.
You can often control cookies through your browser settings. If you disable cookies, some features of our website may not function properly.
4. Google reCAPTCHA
Our website may use Google reCAPTCHA or similar tools to help prevent spam, fraud, abuse, and automated form submissions. Your use of reCAPTCHA may be subject to Google’s own privacy policy and terms of service.
5. How We Use Information
We may use the information we collect to:
· Respond to inquiries
· Provide information about our services
· Prepare, evaluate, or follow up on quote requests
· Communicate with prospective, current, or past customers
· Understand website usage and improve website performance
· Maintain and improve our website, services, marketing, and customer experience
· Protect against spam, fraud, misuse, unauthorized access, or security issues
· Maintain business records
· Comply with legal, tax, regulatory, insurance, and contractual obligations
· Enforce our Terms of Use or other agreements
· Support advertising, retargeting, or marketing efforts, where permitted by law
6. How We Share Information
We do not sell personal information in the traditional sense. However, some analytics, advertising, and tracking technologies may involve sharing certain website usage data with third-party platforms to help us understand website traffic, measure marketing effectiveness, or deliver relevant advertising.
We may share information with:
· Website hosting providers
· Analytics providers
· Advertising and remarketing platforms
· Email, communication, or CRM service providers
· Spam prevention and security providers
· Professional advisors, including attorneys, accountants, insurers, and consultants
· Contractors, vendors, or service providers assisting with business operations
· Government authorities, regulators, courts, or law enforcement when required or permitted by law
· Other parties in connection with a business transaction, such as a merger, sale, restructuring, or transfer of assets
We may also share information when necessary to protect our rights, property, safety, customers, website, or business operations.
7. Third-Party Websites and Links
Our website may contain links to third-party websites, tools, vendors, manufacturers, design platforms, court-related resources, or other external content.
We are not responsible for the privacy practices, content, security, terms, or policies of third-party websites. When you click a third-party link, your interaction is governed by that third party’s policies, not this Privacy Policy.
8. Email Communications
If you contact us through the website or by email, we may use your email address to respond to your inquiry, provide requested information, follow up about potential services, or communicate about business matters.
If we send marketing emails in the future, you may opt out by following the unsubscribe instructions in the email or contacting us directly.
9. Data Retention
We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, complying with legal obligations, and supporting legitimate business operations.
The length of time we retain information may depend on the type of information, the nature of the relationship, legal requirements, and business needs.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, email communication, or electronic storage system is completely secure. We cannot guarantee absolute security of any information transmitted to or through our website.
11. Children’s Privacy
Our website is intended for adults, property owners, businesses, schools, clubs, municipalities, organizations, and other parties seeking information about sports court construction, resurfacing, repair, and related services.
The website is not directed to children under 13 and is not intended to collect personal information from children or minors. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete the information.
12. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
· Request access to the personal information we maintain about you
· Request correction of inaccurate information
· Request deletion of certain information
· Opt out of certain marketing communications
· Adjust browser settings to block or limit cookies
· Use available browser or device controls related to tracking technologies
To make a privacy-related request, contact us at: carolinasportssurfaces@gmail.com. We may need to verify your identity before processing certain requests.
13. Do Not Track Signals
Some browsers offer “Do Not Track” signals. Because there is not currently a uniform industry standard for responding to these signals, our website may not respond to them. You can manage cookies and tracking preferences through your browser, device, or applicable third-party platform settings.
14. Regional Privacy Rights
Our business primarily serves customers in South Carolina, North Carolina, Georgia, and surrounding areas. We do not currently include a dedicated California Consumer Privacy Act section because our website and business are not directed toward California residents and we do not understand the business to meet California’s applicability thresholds.
If our operations, service areas, data practices, advertising activities, or legal obligations change, we may update this Privacy Policy to address additional state, federal, or international privacy requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.
16. Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Carolina Sport Surfaces Inc.
Email: carolinasportssurfaces@gmail.com
Copyright © 2026 Carolina Sport Surfaces - All Rights Reserved.